Terms Of Service

Terms of Service

Last Updated: September 2, 2026

Welcome to NEZVI Beauty. These Terms of Service govern your use of our website and your purchase of products from NEZVI Beauty.

Website: https://nezvibeauty.myshopify.com/
Email: info@nezvibeauty.com

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About NEZVI Beauty

NEZVI Beauty operates an online beauty and skincare store through its Shopify-powered website.

Our website allows customers to browse products, place orders, make payments, and receive products through available delivery services.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the security or operation of the website.

  • Copy, reproduce, or misuse our website content without permission.

  • Upload malicious code, viruses, or harmful material.

  • Use automated systems to improperly access or collect information from our website.

  • Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to the website where necessary to protect our business, customers, or systems.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing, availability, and other information displayed on our website are accurate.

However, product colours and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Pricing

All product prices displayed on the website are subject to change.

The applicable price for an order will generally be the price displayed at the time the order is placed, subject to correction of obvious errors.

Any applicable taxes, shipping charges, or other charges will be displayed during the checkout process where applicable.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily guarantee that the order will be fulfilled if there is an issue with product availability, payment, pricing, or other circumstances.

NEZVI Beauty reserves the right to cancel or refuse an order where reasonably necessary, including in cases of:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Payment issues

  • Incorrect or incomplete customer information

  • Other circumstances permitted by applicable law

If we cancel an order after payment has been received, the applicable refund will be processed.

6. Payment

Payments may be processed through third-party payment providers available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

NEZVI Beauty does not generally store complete payment card information such as your full card number or CVV. Payment information may be processed by the relevant payment provider according to its own terms and privacy practices.

7. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated on our website or during checkout.

Delivery times may vary depending on:

  • Delivery location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Operational delays

  • Unforeseen circumstances

Once an order has been handed over to the courier, delivery is subject to the courier's service conditions.

Customers are responsible for providing accurate delivery information.

8. Returns, Refunds and Replacements

Returns, refunds, and replacements are governed by our Refund & Return Policy.

For beauty, skincare, and personal-care products, certain products may not be eligible for return once opened or used due to hygiene and safety considerations.

Please review our Refund & Return Policy before placing an order.

9. Product Use and Beauty Information

NEZVI Beauty products are intended to be used according to the instructions provided with the product or on the product packaging.

Product descriptions and beauty/skincare information provided on our website are for general informational purposes and are not intended to constitute medical advice, diagnosis, or treatment.

Customers should review product ingredients before use and discontinue use if irritation or an adverse reaction occurs.

If you have allergies, sensitivities, or specific medical concerns, consult an appropriate healthcare professional before using a product.

10. Intellectual Property

All content on the NEZVI Beauty website, including but not limited to:

  • Brand names

  • Logos

  • Product images

  • Photographs

  • Graphics

  • Text

  • Website design

  • Videos

  • Illustrations

  • Product descriptions

is owned by or licensed to NEZVI Beauty and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

11. User Content

If you submit reviews, comments, photographs, feedback, or other content to NEZVI Beauty, you agree that you have the right to submit that content.

By submitting content, you grant NEZVI Beauty a non-exclusive right to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, misleading, abusive, offensive, defamatory, or otherwise inappropriate.

12. Promotions and Discounts

From time to time, NEZVI Beauty may offer promotional codes, discounts, campaigns, bundles, or special offers.

Promotions may be subject to additional terms, including:

  • Expiration dates

  • Product exclusions

  • Minimum order values

  • Limited availability

  • One-time-use restrictions

Promotional offers cannot be combined unless expressly stated otherwise.

NEZVI Beauty reserves the right to withdraw or modify a promotion where permitted by law.

13. Third-Party Services and Links

Our website may use third-party services, including Shopify, payment processors, shipping providers, analytics services, marketing platforms, and other technology providers.

We may also provide links to third-party websites.

NEZVI Beauty is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

14. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Free from technical problems

  • Completely secure

  • Compatible with every device or browser

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

15. Limitation of Liability

To the extent permitted by applicable law, NEZVI Beauty will not be responsible for losses resulting from circumstances outside our reasonable control, including courier delays, technical failures, internet disruptions, natural events, or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy before using our website or placing an order.

18. Governing Law

These Terms of Service shall be governed by the laws applicable in India.

Any dispute will be subject to the jurisdiction of the appropriate courts and authorities, subject to applicable consumer-protection laws and the rights available to consumers.

19. Changes to These Terms

NEZVI Beauty may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page and the Last Updated date will be revised.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Contact Us

If you have questions about these Terms of Service, please contact us:

NEZVI Beauty

Email: info@nezvibeauty.com

Website: https://nezvibeauty.myshopify.com/

We will make reasonable efforts to respond to customer questions and concerns.

21. Consumer Rights

Nothing in these Terms of Service is intended to take away or restrict any rights or remedies available to consumers under applicable Indian law.

NEZVI Beauty aims to comply with applicable consumer-protection and e-commerce requirements. India's Department of Consumer Affairs publishes the Consumer Protection (E-Commerce) Rules, 2020 and related amendments.